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Leading Independent Research Firm Assesses ASG's Business Service Management Platform

ASG's First Year in the Business Service Management (BSM) Market Defined by Agility and Responsiveness, Combined With Commensura

NAPLES, FL -- (MARKET WIRE) -- 04/22/08 -- ASG Software Solutions, the originator of the Business Service Platform™ (BSP™), a true platform for Business Service Management (BSM), was the subject of an updated April 2008 Forrester Research SWOT (Strengths, Weaknesses, Opportunities and Threats) Analysis titled "The BSM Success of ASG." The report states, "Today, ASG's efforts are starting to bear fruit, as shown by a high sales conversion rate and a very strong sales pipeline." (1)

ASG's BSP is defined by its MetaCMDB™, a Configuration Management Database built on the world's leading metadata federation technology to provide a practical and functional way for businesses to truly understand their IT assets. This solution was the result of highly focused development driven by ASG's response to client needs over the course of its 22-year history.

ASG's BSP and MetaCMDB were formally introduced one year ago as part of an integrated suite of BSM solutions. Since then, ASG has refined its position in the market with insight gained from 20 early adopters of the company's BSP and the resulting enhancements made to the solutions.

According to the analysis, "ASG has lost no time in applying what it has learned during the past year: A revamped sales organization, a reinforcement of its capabilities in South America, EMEA, and Asia Pacific, and strategic alliances have reinforced ASG's execution ability. Field experience has helped shape the BSP solutions and resulted in predefined solutions aligned with industry verticals and price points compatible with midsize and large enterprises." (1)

ASG's practical BSM approach combined with its offer of risk-free technical validations, attractive, enterprise-level pricing and a highly flexible financing program makes ASG a focused and fierce competitor. This first year has shown that agility is a key ASG strength and a major contributor to the company's success.

The Forrester recognition follows a recently announced partnership of ASG with Microsoft that provides customers with one of the enterprise industry's most innovative data warehouse solutions. The new offering allows customers in both mainframe and distributed environments to draw on world-class technology as the basis for a comprehensive BSM capability.

"The past year has been one of transformation and accomplishment for ASG," explains Arthur L. Allen, Founder, president and CEO of ASG. "Our company has listened to our customers and responded to market need by providing BSM and CMDB solutions that help IT organizations become a strategic advantage for the business."

For more information on ASG and its flagship BSP and MetaCMDB solutions, visit www.asg.com.

About ASG | www.asg.com

Founded in 1986, ASG is a privately held global firm that provides a full range of enterprise software solutions in Metadata, Applications, Operations, Content, Performance, Identity, and Infrastructure Management as well as the Business Service Platform. ASG is headquartered in Naples, Florida, USA, with more than 90 offices serving the Americas, Europe, Middle East, Africa, and Asia/Pacific. ASG's Business Service Platform™ (BSP) is a solution for companies that want to manage their underlying technology and ensure that their IT infrastructure enhances business performance. ASG's BSP goes beyond Business Service Management (BSM) software by using a sophisticated engine to collect information on all IT assets and relates those assets to overall business services as specific configuration items (CIs). In addition, ASG's BSP is a powerful tool to help companies become IT Infrastructure Library (ITIL®) compliant.

(1) Forrester Research, Inc. " The BSM Success of ASG SWOT Analysis: Allen Systems Group, Q2 2008," (April 2008)

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Parker Hathcock
Corporate PR Manager
ASG Software Solutions
direct: 239-435-3658
toll-free: 800-932-5536
[email protected]

Casy Jones
Senior Vice President
Ruder Finn/Chicago
211 E. Ontario St., 16th Floor
Chicago, IL 60611

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