Welcome!

Log Management Authors: Dana Gardner, Pat Romanski, Elizabeth White, David H Deans, Carmen Gonzalez

News Feed Item

HP Unleashes the Power of Operational Analytics to Optimize Performance for Hybrid Environments

Market-Leading HP Business Service Management Software Harnesses Big Data Analytics to Better Predict, Prevent and Respond to IT Issues

PALO ALTO, CA -- (Marketwire) -- 11/27/12 -- HP (NYSE: HPQ) today announced a new version of HP Business Service Management (BSM) software, the first solution of its kind to use big data analytics to improve the performance and availability of business software across mobile and hybrid IT environments.

With the increasing use of virtualization and cloud technologies, IT organizations no longer know or control all the technologies in their environment, making it difficult for applications and operations teams to foresee potential issues. IT needs a new solution that both predicts the occurrence of known problems and identifies previously unknown issues before they occur.

HP BSM delivers end-to-end visibility into IT applications and services. With powerful real-time and historical analytics to monitor the health of the entire IT stack, from business services and applications to the infrastructure and networks, clients can anticipate real IT issues before they happen.

"In today's complex hybrid environments, where business service availability and performance directly correlate to business success, IT organizations are looking for new ways to deliver predictable service levels," said Ajei Gopal, senior vice president and general manager, Hybrid and Cloud Business Unit, Software, HP. "The new HP Business Service Management solution delivers end-to-end operational intelligence to help IT make better decisions and improve service levels in complex, dynamic IT environments."

"It was difficult for our operations team to see the severity or identify the root cause of a particular service issue with old monitoring tools," said Leiv-Erik Verspoor, senior platform consultant at Sykehuspartner, the largest IT service provider for hospitals in northern Europe. "HP BSM automatically notifies our IT team of potential issues with our infrastructure and services so we can quickly resolve the problem to reduce downtime and ultimately lower costs for our customers."

HP Operational Analytics powers IT intelligence
New to HP BSM is HP Operational Analytics (OpsAnalytics), a capability that delivers actionable intelligence about the health of IT services by automating the correlation and analysis of consolidated data, including machine data, logs, events, topology and performance information.

HP OpsAnalytics is the seamless integration of HP ArcSight Logger -- a universal log management solution -- with the unique correlation capabilities of HP Operations Manager i (OMi) and the predictive analytics of HP Service Health Analyzer (SHA).

This combination delivers deep visibility and insight into any performance or availability issue, so clients can:

  • Remediate known problems before they occur with predictive analytics that forecast problems and prioritize issues based on business impact;
  • Proactively solve unanticipated issues by collecting, storing and analyzing IT operational data to automatically correlate service abnormalities with the problem source; and
  • Resolve incidents faster with knowledge based on historical analysis of prior similar events through search capabilities across logs and events.

HP BSM helps clients maximize IT investments with end-to-end visibility across heterogeneous environments by:

  • Ensuring service availability with a 360-degree view of IT performance, by aggregating data from disparate sources into a single dashboard using out-of-the-box connectors to a range of management frameworks, including IBM Tivoli Enterprise Console, IBM Tivoli Monitoring and Microsoft® System Center;
  • Resolving and improving performance of applications running in OpenStack and Python cloud environments with diagnostics that pinpoint performance bottlenecks; and
  • Improving availability of web and mobile applications through greater insight into client-side performance issues.

HP also lets virtualization administrators and virtualization subject matter experts (vSME) diagnose and troubleshoot performance bottlenecks in virtualized environments with HP Virtualization Performance Viewer (vPV). The free version is available to download today.

Kuveyt Turk Participation Bank boosts business efficiencies
Kuveyt Turk Participation Bank, a leading interest-free financial services provider in Turkey, improved IT service efficiency with HP BSM software. With locations in six countries and more than 220 in-country branches, the Kuveyt Turk IT operations team spends much of its time conducting reactive application monitoring, with an average service call lasting 30 minutes.

After reviewing multiple solutions, Kuveyt Turk chose HP BSM to monitor performance of business services across its eBanking, point-of-service, ATM, credit card services and call center environments. As a result, the company has reduced the number of calls to its service desk by 30 percent and reduced incident resolution time by 50 percent.(1)

"Lacking automated end-to-end monitoring of business services caused service outages, costing us approximately $400,000 annually," said Aslan Demir, chief information officer, Kuveyt Turk Participation Bank. "We decided to implement HP BSM software and now monitor business services as a whole, resolving many problems without ever causing downtime."

Available as a hybrid deployment
HP Business Service Management can be deployed in a hybrid model where HP Application Performance Management on HP Software as a Service is integrated with on-premises components of HP BSM. This deployment model allows customers to achieve a faster path to value and reduce cost by minimizing necessary upfront investments in deploying the HP BSM solution.

HP services help clients plan, deploy, support
HP Software Professional Services offers HP BSM Upgrade Services -- a suite of services designed to offer customer choice and confidence. The options range from a fixed price, remote engagement tailored for simpler and smaller scale deployments, all the way to on-site, custom enterprise upgrades suitable for large and complex installations.

Additional information about the new version of HP BSM will be available via a webinar series beginning on Jan. 8, 2013. Additional information about HP BSM, including white papers, data sheets and solution briefs, is available at www.hp.com/go/bsm.

Pricing and availability
The new version of HP Business Service Management will be available worldwide directly from HP or through its ecosystem of worldwide channel partners. Pricing is based on a licensing model.

The free versions of HP Virtualization Performance Viewer (vPV) and HP ArcSight Logger are available to download from www.hp.com/go/vpv and www.hp.com/go/opsanalytics, respectively.

About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP is available at http://www.hp.com.

(1) Results as reported by HP customer.

Microsoft is a U.S. registered trademark of Microsoft Corporation.

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP's businesses; the development and transition of new products and services (and the enhancement of existing products and services) to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the protection of HP's intellectual property assets, including intellectual property licensed from third parties; integration and other risks associated with business combination and investment transactions; the hiring and retention of key employees; assumptions related to pension and other post-retirement costs and retirement programs; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; expectations and assumptions relating to the execution and timing of cost reduction programs and restructuring and integration plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP's Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2012 and HP's other filings with the Securities and Exchange Commission, including HP's Annual Report on Form 10-K for the fiscal year ended October 31, 2011. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Add to Digg Bookmark with del.icio.us Add to Newsvine

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

IoT & Smart Cities Stories
The challenges of aggregating data from consumer-oriented devices, such as wearable technologies and smart thermostats, are fairly well-understood. However, there are a new set of challenges for IoT devices that generate megabytes or gigabytes of data per second. Certainly, the infrastructure will have to change, as those volumes of data will likely overwhelm the available bandwidth for aggregating the data into a central repository. Ochandarena discusses a whole new way to think about your next...
DXWorldEXPO LLC announced today that Big Data Federation to Exhibit at the 22nd International CloudEXPO, colocated with DevOpsSUMMIT and DXWorldEXPO, November 12-13, 2018 in New York City. Big Data Federation, Inc. develops and applies artificial intelligence to predict financial and economic events that matter. The company uncovers patterns and precise drivers of performance and outcomes with the aid of machine-learning algorithms, big data, and fundamental analysis. Their products are deployed...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
All in Mobile is a place where we continually maximize their impact by fostering understanding, empathy, insights, creativity and joy. They believe that a truly useful and desirable mobile app doesn't need the brightest idea or the most advanced technology. A great product begins with understanding people. It's easy to think that customers will love your app, but can you justify it? They make sure your final app is something that users truly want and need. The only way to do this is by ...
CloudEXPO | DevOpsSUMMIT | DXWorldEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Cell networks have the advantage of long-range communications, reaching an estimated 90% of the world. But cell networks such as 2G, 3G and LTE consume lots of power and were designed for connecting people. They are not optimized for low- or battery-powered devices or for IoT applications with infrequently transmitted data. Cell IoT modules that support narrow-band IoT and 4G cell networks will enable cell connectivity, device management, and app enablement for low-power wide-area network IoT. B...
The hierarchical architecture that distributes "compute" within the network specially at the edge can enable new services by harnessing emerging technologies. But Edge-Compute comes at increased cost that needs to be managed and potentially augmented by creative architecture solutions as there will always a catching-up with the capacity demands. Processing power in smartphones has enhanced YoY and there is increasingly spare compute capacity that can be potentially pooled. Uber has successfully ...
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...